By Dawn Scotland
The Truth Reporter
The City’s Department of Housing and Community Development hosted its inaugural virtual Neighborhood Discussion via zoom August 27. The quarterly series aims to keep residents informed and engaged about the city’s services and departments.
The discussion was moderated by Neighborhood Navigator LuCynthia Jones. The guests for first session were Jennifer Jaqua, commissioner, Engage Toledo; Jim Molnar, director, Department of Inspection – Division of Code Compliance; along with Code Compliance inspectors.
Residents were informed on how the city processes resident concerns via Engage Toledo and Code Compliance. Viewers were encouraged to ask questions and voice their concerns. Those present posted comments and questions in the chat to be addressed by the city.
Important Information about City Services:
Engage Toledo
Engage Toledo is a 24/7 customer service provider for all city service requests and issues.
Engage by phone
Call Engage Toledo 24/7 at 419-936-2020. Please use the phone number to report issues requiring immediate attention, such as a water or sewer emergency, or anything pertaining to public safety. Please call 911 for police/fire assistance, crimes in progress, or life-threatening emergencies.
Engage by email
Email Engage Toledo 24/7 at engagetoledo@toledo.oh.gov. The department can respond to emails within 24 hours.
Engage on your mobile device
Engage Toledo can also receive issues reported through an app for your iOS or Android device.
The application works best when you are at the location of the problem you’d like to report, and includes an option to upload a photo to help staff quickly find the issue. The more details you provide, the more easily we can work to resolve the concern.
Engage with the online portal
You can request a service immediately using the online portal.
(source: toledo.oh.gov.)
To learn more visit: toledo.oh.gov/engage-toledo
Code Compliance
The Code Compliance Departments responds to complaints, eliminates nuisance, and enforces health and safety regulations as it pertains to property maintenance and zoning codes in the City of Toledo.
The removal of blight in our community helps stabilize property values and eliminate crime, sustaining the viability of our neighborhoods. The department’s proactive approach to property maintenance means you’ll see code enforcement workers out in neighborhoods, at community events, and working at neighborhood clean-up events.
(source: toledo.oh.gov.)
To learn more about Code Compliance and view the Toledo Municipal Code visit: toledo.oh.gov/departments/building-and-code-compliance/code-compliance
The discussion can be viewed on toledo.oh.gov/events/neighborhood-discussion or on the City of Toledo Youtube page.